E-COMMERCE - KEY TO SUCCESSFUL EXPORTING

Extracts from an article in "Chamber Matters, February/March 2006" – a publication of the Lincolnshire Chamber of Commerce

It takes courage and steady nerves to be a company seriously committed to exporting, and it is no small feat to beat off seven other contenders for a National award. Jointine Products ( Lincoln) Ltd was chosen as winners of the British Chambers of Commerce and Travelex National Export Business of the Year Award, 2005.

Jointine processes kraft paper in a variety of thicknesses, to produce a material which is water, petrol and oil resistant. The 1 metre wide finished rolls are supplied in a range of grades, including Flexoid®, Sizoid® and Oakenstrong®, all of which have been specified as original equipment by the automotive industry. In 2006 however, the after market accounts for the majority of sales, together with customers own brand products, for which Jointine offer a cost effective printing service.

The judges for the Export Business of the Year Award were impressed with how Jointine had embraced new technology to enhance their production, and particularly e-commerce in their sales operation. The production process is all computer monitored, and this has been instrumental in maintaining a consistent quality of product, especially in the critical impregnation and drying stages of the process.

The use of the internet has greatly improved the cost effectiveness of raising and sending confirmations, pro forma invoices, correspondence and packing lists. The philosophy for everyone is very much getting it right first time, which not only enhances the professional image of the company, but also saves time and money. The whole Jointine team embrace the ISO 9001:200 accredited quality management system, which extends beyond meeting the basic specification of the product.

At Jointine, there is a total quality awareness of how the product is wrapped and labelled, and how invoices and paperwork are presented.

The reality for Jointine as a business, and especially as an exporter, is that wherever clients are in the world, they can contact Jointine quickly and cost effectively. They can expect that their orders are delivered on time, and to specification, and that the total package of product and service goes beyond their expectations.

As well as manufacturing their own range of gasket materials, Jointine are an official UK distributor of the highly technical gasket materials produced by Interface Solutions Incorporated (ISI), with many ISI materials carried in stock in the Jointine warehouse. This offers a rapid service to UK gasket cutters for a complete range of sealing materials.

Jointine Products ( Lincoln) Ltd
Station Road
North Hykeham
Lincoln LN6 9AU
United Kingdom

Telephone +44 (0) 1522 690050
Fax +44 (0) 1522 690060
E Mail jointineproducts@btconnect.com

ISI web site: http://www.sealinfo.com